Restaurant Chains and the Importance of Consistency

Posted by Patrick Maness +

Your restaurant is defined by the products and services you provide every single day. And when that restaurant is just one location that's part of a much larger chain, then your business is defined not only by the service and food that location provides but also by the output of every other location bearing the same name.

That’s why it’s so important that you ensure consistency across all of your locations.

Offering a consistent experience at all of your locations is about more than simply upholding your brand’s reputation, it’s also a valuable marketing tool. Customers are drawn to a known thing, first off, and if they know they can get a great meal at any restaurant in your chain, they’re more willing to spend their time and their money at your restaurant rather than taking a risk somewhere else.

So how do you ensure all of your locations are delivering that desired consistency? It’s an important question, and that’s why we’re making consistency in your restaurant chain the subject of our next series of blogs. In these next four blogs we’ll be covering the following topics:

  • Finding the right equipment technology to reduce staff training. One of the greatest threats to consistency in your business comes from human error. Different people possess different kinds of knowledge and experience, and those qualities — or lack thereof — can affect the product and service they deliver. In this blog, we’ll look at some modern technology options that are reducing human error and empowering employees with the proper knowledge at a heightened rate.
  • Supporting your product-replenishment system. Managing inventory for one restaurant can be difficult, but when you’re trying to keep track of everything for an entire chain, the difficulty of the process increases exponentially. This blog will take a closer look at managing your inventory data and overcoming supply chain struggles so you can keep product in house, where you need it, in any location.
  • Preventing equipment failure in chain restaurants. Every restaurant in your chain requires the same equipment to produce the same product. That supports consistency … until a piece of equipment goes down. Then it’s a mad scramble to get it up and running or replaced as quickly as possible. With this in mind, it’s to everyone’s benefit to prolong the shelf life of your equipment however possible. With this blog, we’ll help you learn how to properly maintain your equipment and ensure that you know how to buy the best piece for the job in the first place.
  • Government regulation and the impact it has on chain restaurants. Government regulation is just a part of doing business, and the challenge becomes even more difficult when trying to ensure multiple locations meet the specifications of the board of health and the FDA. This blog can help by giving you some important things to look out for in all of your locations, as well as what to look for if some stores cross state lines.

Your restaurant is known for great food and outstanding service. Now it’s up to you to make sure that reputation is exhibited at all of your locations. The information included in these four blogs is designed to help you do just that, so if you’re ready to pick up the skills that will benefit all of your locations, then read on.

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