Career Opportunity Application

Position: Lead Installer - Houston, TX

ISI Commercial Refrigeration, Inc., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. We staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business.

Our range of product offering and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

We are currently seeking a Lead Foodservice Delivery & Installation Technician for our Houston, Texas location.

The Delivery & Installation Lead is responsible for delivering and installing our customer’s equipment as well as making sure the completion of the installation job is of the highest quality. This position will also train and mentor the Deliver & Installation team to become efficient in their roles.

Essential Functions & Responsibilities

  • Plan route to deliver and install equipment per the daily schedule
  • Train and mentor Delivery & Installers on position procedures and best practices
  • Efficiently and safely load vehicles using fork lifts, 2 or 4-wheel dollies, etc.
  • Drive equipment in a straight truck to location
  • Complete paperwork accurately onsite; signature from management is required
  • Troubleshoot basic equipment repairs efficiently
  • Follow and understand all Company processes and procedures
  • Utilize Company provided technology for inventory and accurately recording customer visits
  • Operate a Company and/or leased vehicle while meeting safety standards
  • Report work completion or status of uncompleted assignments
  • Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
  • Maintain and take periodic inventory of parts, materials, and components as directed
  • Read and interpret equipment manuals to perform required maintenance and service
  • Comply with and teach safety regulations to Delivery and Installers
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities

  • Demonstrated leadership skills
  • Ability to provide direction to Install Technicians
  • Excellent phone etiquette and excellent verbal, written and interpersonal skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel constantly (80% of the time) and to longer distances when needed

Education & Experience

  • High School diploma or equivalent
  • 10+ years of relevant experience
  • Successful completion of an accredited Technical/Trade School preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Must successfully pass and maintain a D.O.T. medical exam
  • Basic computer skills
  • 2+ years’ experience in Straight Truck driving

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