Career Opportunity Application

Position: Foodservice Equipment Service Technician - Atlanta, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

Position Summary: The Foodservice Equipment Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities:

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience:

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

Apply for this Position:

To apply for this position, complete and upload the form below as well as your resume:

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