With restaurant dine-in bans happening nationwide, operating decisions can be daunting. We have gathered resources to help your business continue serving the community even when guest services are restricted. We will continue to update these resources with new information as it is released.
Last Updated 04/29/20
Relief and Recovery
National Restaurants Association Advocacy Website (COVID-19 State Action & Resources Center)
Federal Reserve Announces Launch of the Main Street Lending Program (Updated 04/09/20)
S.3548 CARES Act (Introduced in Senate 03/19/2020)
Term Sheet: Main Street New Loan Facility (Effective 04/09/20)
Term Sheet: Main Street Expanded Loan Facility (Effective 04/09/20)
COVID-19 Economic Injury Disaster Loan Application
SBA Disaster Loan Assistance
Coronavirus Emergency Loans Small Business Guide and Checklist (Prepared by the U.S. Chamber of Commerce)
SBA Coronavirus (COVID-19): Small Business Guidance & Loan Resources
Foley: SBA Loans Under the CARES Act (Updated 04/07/20)
IRS Provides Guidances on Net Operating Loss Provisions
Tax Credits for Required Paid Leave – Small and Midsize Businesses – FAQs
IRS Tax Credits for Small and Midsize Businesses — Paid Leave
Forbes: Getting Cash For Your Small Business Through The CARES Act
Epidemic Impact Projections
20 Ideas for Cutting Costs Inside Your Restaurant
Focus on Cash Flow & Liquidity for COVID-19 Resilience
11 Options if your Small Business Can't Pay its Bills Due to Coronavirus
For more information on which businesses are eligible, what lenders are looking for, how much can be borrowed, how to calculate your average monthly payroll costs, and questions about whether a loan will be forgiven, please view this document from the U.S Chamber of Commerce.
Health, Safety and Sanitation
CDC COVID-19 News
CDC What’s New
CDC Community Mitigation Plans
OSHA Guidance on Preparing Workplaces for COVID-19
FDA Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic
FDA Supply Chain Update (02/27/20)
National Restaurant Association Handwashing 101
President’s Coronavirus Guidelines
Food Safety Tips for Restaurants
Cleaning vs. Sanitizing
Current States with Dine-In Bans
CDC Compiles New Guidelines to Help Organizations Reopen (The New York Times, 04/28/20)
Re-Opening Guidance for Restaurants from the National Restaurant Association
Set Up of Take-Out Delivery
Restaurant.org: Tips for Successful Takeout
QSR Magazine: Step by Step Guide to Adding Delivery
Tips for Continued Operation
This will allow for patrons to still have different dinner selections while saving on overall food costs.
Offering single meals that are designed to suit the whole family with one price - helps with faster decision-making and is easier for the customer.
Utilize Current Staff
If your business is continuing to serve take out, delivery is also an option that will open your restaurant to a large customer base (being mindful that laws and requirements vary per city & state). This will keep your kitchen busy and put more tips in the pockets of staff members.
Take Advantage of Delivery Apps
From UberEats and DoorDash to the popular Grubhub, there are many options to outsource your deliveries if in-house is not an option. With the current growing need for delivery, many of these apps are even reducing or removing their usual fees.
Make Ordering Easy
Taking orders and payment over the phone – this makes the process seamless for all those involved.
Some customers may not feel comfortable leaving their cars to go into an establishment for traditional pick up, therefore it is helpful to allow those over the phone orders to call-in upon their arrival for delivery of their meals directly to the vehicle.
Offer Gift Card Purchases
Allowing for purchases of gift cards is a great way to let customers support their local establishments however they can.
Need Other Solutions?
TriMark has experts in all area of restaurant operations and are ready to support your business with the design of carry out facilities, creating sanitation stations, sourcing products and developing a business model that can sustain through this health crisis. Let us help you find a path forward that ensures short and long-term success. Get in touch with a TriMark Sales Representative >
Additional TriMark Resources
The Coronavirus Aid, Relief & Economic Security Act (CARES) & Federal Relief Programs
Foodservice Best Practices during the COVID-19 Health Crisis
How to Support Local Foodservice Establishments during COVID-19 Pandemic [Infographic]
Cleaning vs. Sanitizing vs. Disinfecting [Infographic]
Is Curbside Pickup Here to Stay?