Do you enjoy a fast paced high energy, and team oriented work environment? Would you enjoy getting a sneak peek behind the scenes of the food service industry? Do you like partnering with others to find creative solutions? Do you consider yourself to be detail oriented and highly organized? Are you well versed in the ways of superior customer service? If so, then our Sales Support Specialist position may be an excellent fit for you!
TriMark R.W. Smith is dedicated to the growth and success of each team member. Each Inside Sales Support team member completes a comprehensive three week training program which introduces them to the world of food service distribution. During training new hires are given the skills and information necessary to thrive in this exciting industry! You will be given hands on experience with the products used in restaurants and foodservice establishments every day. Following basic training each you will be assigned a Mentor to guide you through your continued training at TriMark R.W. Smith.
Our Inside Sales Support team members are assigned one or multiple chain accounts and are the main point of contact for the customer; therefore, they are able to build relationships with customers by fulfilling day to day requests including researching product information; recommending and quoting products; placing orders; tracking and managing various projects and more. Inside Sales Support team members are responsible for helping our customers find the best solution for their problems.
You will be assigned to a single or a group of TriMark R.W. Smith National Account Partners which you will support on a daily basis. Each member of the team is dedicated to providing superior service and support to all accounts, customers and the National Accounts Team. This crucial position is focused on building relationships and establishing a positive rapport with each customer and understanding the importance of active listening. Attention to detail and follow through is a must as we are committed to going the extra mile to ensure each customer receives excellent service during every interaction.
You will assist customers in selecting products, finding solutions, placing orders, tracking deliveries and more.
With the assistance of the National Accounts Manager you will be empowered to make solution oriented business decisions regarding product selection, quotes, freight costs, returns and credits.
You will use creative problem solving skills to identify appropriate solutions for each customer and situation.
Fully knowledgeable expert on our product lines in order to explain features, benefits and technical aspects of products to our internal and external customers (you will participate in a nationally recognized, 3 week training program after hire).
TriMark R.W. Smith was established in San Diego in 1935 as a wholesale food service equipment and supply distributor serving San Diego County. Currently, we have three distinct business lines including a full-service turnkey supplier of food service equipment/supplies ; a commercial kitchen contract design division and a custom design/fabrication of controlled environment rooms .
Our Benefits Package:
Our total compensation package includes market competitive base salaries; bonus programs; and, employee benefits, which are available after 30 days of consecutive full-time employment for individuals hired 11/1/2018 and after. Our paid time off program includes two weeks of paid vacation, 56 hours of paid sick leave and nine paid holidays. Additionally, TriMark R.W. Smith offers medical insurance with prescription drug coverage; dental, vision and life insurance programs; and 100% employer paid premium for long- term disability coverage. Full time employee are also eligible to participate in the Section 125 pre-tax premium plan, health care/dependent care spending accounts; health savings accounts (when paired with a high deductible health plan); and our 401(k) retirement savings plan.
TriMark R.W. Smith is an Equal Opportunity Employer – Minorities/Females/Individuals with Disabilities/Veterans.
TriMark R.W. Smith participates in E-Verify, a service of DHS and SSA, where required. See the E-Verify notice in English or Español .
TriMark R.W. Smith will consider all applicants in a manner consistent with the requirements of the Fair Chance Initiative.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, please contact Human Resources at: email@example.com .
Only local applicants will be considered for this position. Relocation costs are not covered by TriMark R.W. Smith. Employment with TriMark R.W. Smith may be contingent upon successful completion of a pre-employment drug/alcohol screen and a background investigation. We provide a smoke-free and drug-free work environment. Third-party recruiters and agencies without a current signed contract should not respond to this posting .