Career Opportunity Application

Position: Contract Administrator

Position Summary/Objective

The Contract Administrator supports the Facilities and Resupply department, relative to estimating, purchasing equipment, materials, products and/or services by performing the following duties. This position is responsible for providing a high level of customer service and maintaining positive business relationships with both internal and external customers.

Essential Functions & Responsibilities

  • Receive work orders and requests from Account Executive and/or client and identify needs (equipment, materials, labor and logistical requirements) to complete the request
  • Prepare and send RFQs to vendors and sales representatives
  • Review estimates of material, equipment, and production costs, performance requirements, and delivery schedules to ensure accuracy
  • Generate quotes and execute once approval is acquired
  • Responsible for processing all paperwork pertaining to orders, revisions, and acknowledgements
  • Researches and reconciles price discrepancies, and make changes as necessary
  • Communicate with vendors and sales representatives pertaining price inquiries, order status, and other issues
  • Organize and coordinate project schedules by tracking delivery dates, order confirmations, and installation schedules
  • Collect vendor invoices and prepare customer billing weekly
  • Submit customer invoices to appropriate recipient
  • Responsible for taking calls and assisting in customer inquiries via phone, email, etc.
  • Provide customer resolution by troubleshooting internal and external issues
  • Assist in warranty claims and service requests if necessary
  • Escalates issues beyond scope of authority to appropriate parties
  • Support Director of Facilities and Resupply, Account Executives, and Project managers with project related issues
  • Perform clerical duties as necessary

Competencies, Skills and Abilities

  • Ability to work in a fast-paced environment with hard deadlines and quick turnarounds
  • Excellent communication and interpersonal skills working with clients and suppliers
  • Ability to multi task and work under pressure with accuracy
  • Ability to work independently as well as in a team setting
  • Self-motivated, can think outside the box, and has a strong sense of urgency
  • Understanding of basic accounting principles and applications
  • Strong administrative, analytical, and problem-solving skills.
  • Mathematically proficient including calculations using percentages, fractions and/or ratios
  • Proficiency in MS Office suite.
  • Ability to read and interpret documents such as equipment specifications, operation manuals and foodservice drawings
  • Preferred: Thorough knowledge of restaurant operations and equipment

Experience

  • Previous Foodservice experience is a MUST

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