Career Opportunity Application

The Credit Manager is accountable for the entire credit management, and contract management functions of the organization.

Essential Functions & Responsibilities

• Manage and oversee all credit functions for all division locations
• Establish credit terms
• Establish procedures for control of assets, records, loan collateral, or securities to ensure safekeeping
• Ensure that department remains in compliance with state, and federal procedures.
• Protect corporate assets by filing necessary liens/UCC’s where applicable
• Review contracts for proper language prior to acceptance
• Work closely with Contract Administration to ensure non-system invoices are issued in a timely manner and deposits are received within timeframes outlined in contract terms
• Supervise Credit Analysts and manage workflow
• Maintain appropriate staffing levels to meet the credit needs of the organization and customers
• Develop and utilize performance metrics of Credit Department
• Assist in modifying processes and procedures to maximize efficiency
• Effectively utilize technology to aid in managing department productivity
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
• Be liaison and collaborate with collection attorneys
• Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customer
• Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans, assessing trade references, and customer history
• Manage credit exceptions in an organized manner
• Facilitate and assess amendments to/for credit limits and terms consideration for existing customers
• Advises planning and production departments of contractual rights and obligations in regards to credit and receivables
• Coordinate work of sales department with production and shipping departments to ensure credit fulfillment of contractual obligations
• Act as liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals
• Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication with customer, Sales, and Accounting
• Communicate and appropriately elevate A/R concerns and resolutions through preparation and distribution of A/R aging to CFO
• Conduct Credit training for new hires of the organization
• Attend NACM meetings as requested
• Conduct oneself in a professional manner that fosters positive relationships with internal (company personnel) and external (credit reporting agencies, credit insurance providers, customers) customers
• Protects Company’s value by keeping information confidential
• Update job knowledge by participating in educational opportunities
• Committed to growth in understanding of foodservice industry
• Other duties as assigned by Director of Credit/CRO

Competencies, Skills and Abilities

• Strong business acumen with concentration in Accounting and Credit
• Strong working knowledge of economic and accounting principles and practices and the analysis and reporting of financial data
• Thoroughly knowledgeable credit-related laws
• Accurately interpret credit reports
• Strong negotiating skills
• Excellent customer service , sales minded attitude
• Excellent interpersonal skills enabling one to effectively and professionally interact and relate to various levels of personnel internally and externally
• Ability to lead a team professionally and effectively to achieve maximum productivity
• Advanced math skills
• Strong communication skills, both written and oral
• Advanced proficiency of MS Office suite and operating system
• Strong analytical and decision-making skills
• Strong attention to detail
• Excellent ability to assess, negotiate, and follow-up on credit issues
• Strong organizational skills
• High Multi-tasking with ability in a fast-paced environment
• Ability to maintain positive attitude and enthusiasm under all circumstances
• High level of work ethic – willing to put in time and effort to meet customer needs
• Clean Credit background

Preferred

• Experience using AS400 or similar “green screen” program utilizing function for navigation

Education & Experience

• Bachelor’s degree in Business Administration, Accounting, or Finance
• NACM certified

Preferred Training:

• Fair Credit Practices training

Essential Experience:

• 10 years progressive Credit experience
• 2 years Credit Manager for an $75M+ organization

Preferred Experience:

• Experience in foodservice sales or distribution
• Corporate contract sales experience