Career Opportunity Application

Position: Business System Analyst, Oracle CPQ

TriMark USA, LLC. is one of the country's largest providers of design services, equipment and supplies to the foodservice industry. TriMark offers foodservice operators a new level of service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We work closely with our customers, which include national restaurant chains, independent restaurant operators, healthcare facilities, entertainment venues, and many other segments, to provide the products and services that will help them operate more efficiently and realize better bottom line results.

We are executing a multi-year program to transition from a diverse set of legacy platforms onto a common ERP architecture along with new CRM, pricing, project management and eCommerce capabilities. The CPQ Functional Team is seeking an experienced Sr Business Analyst (BA) to work collaboratively across our business and IT partners to achieve project objectives, milestones and deliverables while ensuring the implementation of high quality solutions. Key areas of focus include the alignment of business processes with the technology solution, conversion of legacy data, system validation, staff development and training.

Essential Functions & Responsibilities

  • Collaborate with business partners to assess legacy processes, data and system capabilities to help drive alignment to and adoption of TriMark’s new architecture and practice standards.
  • Partners with business leaders and other IT teams on options to solve business process gaps including business requirements, solution options and approach.
  • Design efficient product enhancements that align with design standards and the IT Product Road Map.
  • Leads the functional design process for complex solutions
  • Configures the business applications based on business requirements and functional design documents
  • Partners with peers in the implementation and maintenance of cross functional and Enterprise solutions.
  • Develop and execute plans for testing and training of the new system.
  • Maintain system documentation and user training material.
  • Partner with support team members to effectively deliver product changes and the transition of post go live support activities; provides escalated support assistance as required

Competencies, Skills and Abilities

  • Deep understanding of Oracle CPQ & Sales Cloud data model (including a thorough understanding of object relationships, BML, SOQL, and SOSL), architecture, constraints, governor limits and change management
  • Strong exposure to Oracle CPQ Sales Cloud architecture and implementation best practices.
  • Exposure to Oracle CPQ Cloud Integration using pre-built connectors and point to point integration with CRM (SF) and ERP applications (Oracle ERP)
  • Proven experience with the Configuration/Administration of Oracle CPQ Cloud
  • Strong knowledge of Quoting and Configuration business processes.
  • Strong knowledge of Business Analysis competencies (requirements elicitation and management, business process mapping, data flow modeling, functional specifications, and test scenarios). IIBA or similar certification preferred.
  • Packaged system fit gap and configuration
  • Excellent interpersonal skills and written communication skills to frequently interact with all levels of the organization.
  • Excellent analytical ability to quickly gather facts, perform root cause analysis and draw conclusions in collaboration with other team member
  • Skilled at working across diverse constituencies, delivering project tasks in a timely manner and driving issues to conclusion. Solving problems through process AND technology change is key.
  • Expert interpersonal skills; Strong collaborator, communicator and business partner.
  • Adept at anticipating changes and adjusting priorities.
  • Ability to work in a fast paced, demanding, and fluid environment.
  • Mentoring and coaching skills.

Education & Experience

  • 2-4 years working as a business analyst / implementation consultant with Oracle CRM and CPQ applications with an emphasis on Oracle CPQ.
  • Demonstrated proficiency integrating CRM software with third party applications
  • Deep, hands on experience working in a project oriented environment with a preference for sales and quoting experience in the food services or related distribution industry.
  • Experience with Oracle CPQ required
  • Experience with Oracle Sales Cloud and/or JDE preferred
  • Experience in the distribution or food service industry a plus.
  • Experience executing the functional components of IT solutions via a structured methodology.
  • Experience with business analysis, quality assurance, and resource management methodologies and best practices.
  • Bachelor’s Degree in Computer Science and/or Information Systems, or equivalent work experience.
  • Required travel during implementation phase up to 75%
EEO/AA: Females/Minorities/Disabled/Vets

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