Career Opportunity Application

Position: Project Coordinator-Knoxville, TN

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

 

TriMark Strategic, the Southern region of TriMark USA, offers foodservice operators a new level of service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company.


The Project Coordinator is responsible to take a signed contract, enter it into the system, order the equipment in the system and get it to the project on time and managing multiple projects while maintaining customer relationships throughout the process. This position serves as a liaison between various departments within the organization, customers and suppliers.
 
Essential Functions & Responsibilities
  • Managing projects through all phases of job including initial job set-up, stage invoicing, purchasing, customer communication of timelines, and shipment of product, final project reconciliation and billing.
  • Import of order information from existing quotation and customer contract into the database/ERP system.
  • Work with Project Manager, Estimator and Sales to verify accuracy of contract to most current quote and plans available.
  • Working closely with customers to answer any questions and address any problems or complications that may arise.
  • Identifying and communicating the schedule for all phases of the project making sure the customer’s expectations and productions schedules are synchronized.
  • Initiating orders with the purchasing agent or directly with the manufacturer in accordance with the project specifications.
  • Verify all purchase order are received and accepted by the supplier and any approvals paperwork is returned.
  • Review all contracts and ensure all required documents and instructions are in compliance to prevent payment delays at the end of the project.
  • Assist sales in managing the risks associated with project contracts to minimize ISI Commercial Refrigeration’s exposure to financial loss and liability.
  • Processing change orders as the project proceeds, and mitigating costs by recognizing possible substitutions.
  • Notifying sales, project manager and/or the customer immediately of delays caused by others.
  • Organizing and maintaining a project filing system.
  • Participate in a weekly meeting to update the team of project status. Be able to supply answers to specific questions on each project in your area of responsibility.
  • Helping to resolve operational problems and identifying work process improvements.
  • Assisting other Project Coordinators when they have schedule conflicts.
Competencies, Skills and Abilities
  • Business/Technical degree or equivalent experience required.
  • Ability to work independently yet within a team setting is essential
  • Ability to present oneself and communicate both orally and in writing in a professional, positive, and courteous manner at all times with customers and all levels of the supply chain.
  • Works as an effective and proactive team player; understands the importance of supporting our customers, project managers and sales team.
  • Adapt to changes in the work environment, manage competing demands, and is able to deal with frequent change, delays, or unexpected events.
  • Ability to apply effective time management and self-management skills.
  • Ability to be flexible and productive in an environment with regular interruptions.
  • Superior organization, prioritization and proactive problem-solving skills.
  • Self-directed and motivated to continually evaluate and improve processes and procedures.
  • Proficient computer skills, including Microsoft Excel, Word, Outlook and database systems.
 Education & Experience
  • High School diploma or equivalent
  • Business Sales experience a plus
  • Proficient computer skills including MS Office (Word, Excel, Outlook)
  • Familiarity with Navision (Microsoft-based program)
  • AutoQuotes and DataModes experience a plus
  • Moderate billing experience

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