Career Opportunity Application

Position: Collection Associate - Norcross, GA

Position Summary: The Collection Associate is responsible for collections of accounts receivable and resolution of issues preventing payment.

Essential Functions & Responsibilities

  • Answer all inquiries related to Accounts Receivable (AR) aging balances
  • Respond to all internal and external customer inquiries
  • Maintain all accounts receivable reports, spreadsheets and corporate AR files
  • Contact customers for aged balances and provide updates to manager or director as requested
  • Partner with departments to resolve issues preventing payment, including sales and project coordinators
  • Complete analysis and reconciliation to ensure payments are received per assigned terms
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities

  • Excellent phone etiquette and excellent verbal, written, organizational, and interpersonal skills
  • Ability to prioritize and multi-task in a fast paced environment
  • Attention to detail and accuracy is imperative
  • Must be able to excel in both a team environment and work independently
  • Ability to maintain a high level of confidentiality
  • Possess integrity and ethical character with a clean financial background
  • Must be able to work overtime when applicable

Education & Experience

  • Associates degree preferably in Accounting or Finance; Bachelor’s degree a plus
  • 1 -3 years’ experience in related field
  • Proficient computer skills including MS Office (Word, Excel, Outlook)
  • Previous experience with AS400 or similar DOS-based computer operating system, GlobalEdge and Navision a plus
  • Proficient in Microsoft Office (Word, Excel, Outlook)
 

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