Shipping and Receiving Associate

ISI Commercial Refrigeration, Inc. began in 1965 as a two-person operation; since then we have grown into one of the Southwest’s largest restaurant equipment distributors. We staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We’ve built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we’ve earned their trust - and their continued business.
 
Our range of product offering and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.
 
ISI Commercial Refrigeration is a TriMark company, headquartered in Coppell, TX with 12 locations in Texas, Florida, Georgia, Tennessee, and Minnesota, specializing in foodservice equipment, supply, and design solutions.
 
Primary Functions:
 
·         Verify check-in/check-out sheets against bill of lading before sending to wholesale department
·         Post all bill of ladings
·         Receive parts  physically
·         Pack, ship, and receive all equipment
·         Write up credit memo requests
·         Maintain aisles and shipping/receiving area
·         UPS- shipping out of wholesale and equipment
·         Daily up keep of staging area
·         Call truck lines for sales
·         Maintain equipment within the warehouse
·         Check morning (BOL), equipment and receiving
·         Weekly maintenance of forklifts
Requirements:
·         All employees must be able to pass our background check and drug screen
·         Should be customer service driven
·         Functional knowledge of computers and MS Office (Word, Excel, Outlook, Access)
·         Ability to multi-task and help in other jobs as needed
·         High School Diploma or GED
Installer - Albany, GA - TriMark Strategic
Installer - Tampa, FL - TriMark Strategic
Installer - Knoxville, TN - TriMark Strategic
Installer - Duluth, GA - TriMark Strategic
Designer - Atlanta, GA – TriMark Strategic
Designer - Knoxville, TN - TriMark Strategic
Refrigeration Service Technician - Lewisville, TX – ISI Commercial Refrigeration (Lewisville, TX)
Refrigeration Service Technician - Beaumont, TX – ISI Commercial Refrigeration (Beaumont, TX)
Refrigeration Service Technician - Austin, TX - ISI Commercial Refrigeration (Austin, TX)
Refrigeration Service Technician - Houston, TX - ISI Commercial Refrigeration (Houston, TX)
Delivery & Installation Technician - Lewisville, TX – ISI Commerical Refrigeration
Delivery & Installation Technician - Houston, TX – ISI Commerical Refrigeration
Project Coordinator-Duluth, GA - TriMark Strategic (Duluth, GA)

Installer - Albany, GA

Position Summary: The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities
  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred
     

Installer - Tampa, FL

Position Summary: The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities


  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred

Installer - Knoxville, TN

Position Summary: The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities
  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred

Installer - Duluth, GA

Position Summary: The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities
  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred

Service Technician - Atlanta, GA

Position Summary: The Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities:

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience:

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

Service Technician - Birmingham, AL

Position Summary: The Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

 


Service Technician - Memphis, TN

Position Summary/Objective

 

The Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

 

 



Designer - Atlanta, GA

Position Summary: The designer is responsible for commercial kitchen design, draft layouts, production drawings, and presentation drawings. This position is responsible for client relationships when developing schematic design, design development, and prototypical packages. The designer is also responsible for coordinating with architectural and engineering partners in various regions of the country.

Essential Functions & Responsibilities:

  • Collaborate onmultiple commercial kitchen projects, including all phases of design.
  • Sketch layouts and perform c apacity/sales studies to develop design and determine specified kitchen equipment
  • Meet/coordinate with client to determine needs of each space
  • Coordinate drawings through ordering, procurement, and installation when needed
  • Create graphical presentation drawings and documentations for training and standards
  • Resolve drawing/document issues
  • Attend design reviews and meetings with client
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent conceptual and client-service skills leading to effective problem-solving
  • Strong organizational skills, including the ability to work within tight scheduled, deadlines and budgets, and the capacity to succeed in an environment of rapidly changing priorities
  • Excellent interpersonal skills leading to effective communication and interaction
  • Possess strong conceptual and strategic thinking skills
  • Must have superior technical and layout design skills

Education & Experience:

  • Bachelor’s degree in Interior design, Architecture, Industrial Design, or related field
  • 5+ years’ experience in a professional design environment/department
  • Food service design experience preferred
  • Advanced computer skills including AutoCad, Revit, Adobe Suite, MS Office (Word, Excel, PowerPoint, Outlook)

Designer - Knoxville, TN

Position Summary: The designer is responsible for commercial kitchen design, draft layouts, production drawings, and presentation drawings. This position is responsible for client relationships when developing schematic design, design development, and prototypical packages.  The designer is also responsible for coordinating with architectural and engineering partners in various regions of the country.

Essential Functions & Responsibilities:

  • Collaborate on multiple commercial kitchen projects, including all phases of design.  
  • Sketch layouts and perform capacity/sales studies to develop design and determine specified kitchen equipment
  • Meet/coordinate with client to determine needs of each space
  • Coordinate drawings through ordering, procurement, and installation when needed
  • Create graphical presentation drawings and documentations for training and standards
  • Resolve drawing/document issues
  • Attend design reviews and meetings with client
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent conceptual and client-service skills leading to effective problem-solving
  • Strong organizational skills, including the ability to work within tight scheduled, deadlines and budgets, and the capacity to succeed in an environment of rapidly changing priorities
  • Excellent interpersonal skills leading to effective communication and interaction
  • Possess strong conceptual and strategic thinking skills
  • Must have superior technical and layout design skills

Education & Experience:

  • Bachelor’s degree in Interior design, Architecture, Industrial Design, or related field
  • 5+ years’ experience in a professional design environment/department
  • Food service design experience preferred
  • Advanced computer skills including AutoCad, Revit, Adobe Suite, MS Office (Word, Excel, PowerPoint, Outlook)

Refrigeration Service Technician - Lewisville, TX

Position Summary: The Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at the customer’s location. Position requires an employee who is comfortable frequently interacting with customers.
 
Essential Functions & Responsibilities

Refrigeration Practices
  • Assist Service Tech III and IV on their daily workload
  • Work primarily on leased equipment (when not assisting Service Tech III and IV)
  • Handle limited on-call rotations
  • Perform simple equipment and accessory installations
  • Run mechanical and electrical troubleshooting and test tasks
  • Survey safety devices and equipment on a regular basis
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
Machine Mastery
  • Conduct installation, servicing, and repair of food service equipment
  • Inspect food service equipment for the purpose of ensuring safety
  • Identify necessary repairs and provide ongoing preventative maintenance
Self-Sufficiency
  • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions, and/or complying with health and safety regulations
  • Respond to a high percentage of call backs (up to 10%)
  • Maintain and takes periodic inventory of parts, materials and components as directed
  • Produce timely and detailed service reports to accurately reflect service call conditions
  • Reach out to higher Level Techs for troubleshooting or general assistance on a frequent basis
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Operate vehicles in a safe manner
  • Read and interpret equipment manuals to perform required maintenance and service.
  • Use appropriate personal protective equipment (PPE)
Customer Experience
  • Provide professional service and customer support during reactive service calls/PM’s/installs with clients/customers
  • Comprehend customer’s requirements, builds positive relationships, and takes appropriate actions
  • Use the Feedback Card Appropriately
  • Perform other related duties as required and assigned
 
Competencies, Skills and Abilities
  • Good communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Good phone etiquette, verbal, written, and interpersonal skills
  • Can confidently present information to groups of customers when needed
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship, neat, and proficient with paperwork
  • Ability to troubleshoot, test, repair, and service foodservice equipment
  • Ability to travel constantly (80% of the time) and longer distances when needed
 
Education & Experience
  • High School diploma or equivalent
  • 1-6 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Successful completion of an accredited Technical/Trade school preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Air Conditioning and Refrigeration Contractors License issued by The Texas Department of Licensing and Regulation (TDLR)
  • Basic computer skills

Refrigeration Service Technician - Beaumont, TX

Position Summary: The Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at the customer’s location. Position requires an employee who is comfortable frequently interacting with customers.
 
Essential Functions & Responsibilities

Refrigeration Practices

  • Assist Service Tech III and IV on their daily workload
  • Work primarily on leased equipment (when not assisting Service Tech III and IV)
  • Handle limited on-call rotations
  • Perform simple equipment and accessory installations
  • Run mechanical and electrical troubleshooting and test tasks
  • Survey safety devices and equipment on a regular basis
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service

Machine Mastery

  • Conduct installation, servicing, and repair of food service equipment
  • Inspect food service equipment for the purpose of ensuring safety
  • Identify necessary repairs and provide ongoing preventative maintenance

Self-Sufficiency

  • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions, and/or complying with health and safety regulations
  • Respond to a high percentage of call backs (up to 10%)
  • Maintain and takes periodic inventory of parts, materials and components as directed
  • Produce timely and detailed service reports to accurately reflect service call conditions
  • Reach out to higher Level Techs for troubleshooting or general assistance on a frequent basis
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Operate vehicles in a safe manner
  • Read and interpret equipment manuals to perform required maintenance and service.
  • Use appropriate personal protective equipment (PPE)

Customer Experience

  • Provide professional service and customer support during reactive service calls/PM’s/installs with clients/customers
  • Comprehend customer’s requirements, builds positive relationships, and takes appropriate actions
  • Use the Feedback Card Appropriately
  • Perform other related duties as required and assigned

 
Competencies, Skills and Abilities

  • Good communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Good phone etiquette, verbal, written, and interpersonal skills
  • Can confidently present information to groups of customers when needed
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship, neat, and proficient with paperwork
  • Ability to troubleshoot, test, repair, and service foodservice equipment
  • Ability to travel constantly (80% of the time) and longer distances when needed

 
Education & Experience

  • High School diploma or equivalent
  • 1-6 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Successful completion of an accredited Technical/Trade school preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Air Conditioning and Refrigeration Contractors License issued by The Texas Department of Licensing and Regulation (TDLR)
  • Basic computer skills

 

 



Refrigeration Service Technician - Austin, TX

Position Summary: The Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at the customer’s location. Position requires an employee who is comfortable frequently interacting with customers.
 
Essential Functions & Responsibilities

Refrigeration Practices

  • Assist Service Tech III and IV on their daily workload
  • Work primarily on leased equipment (when not assisting Service Tech III and IV)
  • Handle limited on-call rotations
  • Perform simple equipment and accessory installations
  • Run mechanical and electrical troubleshooting and test tasks
  • Survey safety devices and equipment on a regular basis
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service

Machine Mastery

  • Conduct installation, servicing, and repair of food service equipment
  • Inspect food service equipment for the purpose of ensuring safety
  • Identify necessary repairs and provide ongoing preventative maintenance

Self-Sufficiency

  • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions, and/or complying with health and safety regulations
  • Respond to a high percentage of call backs (up to 10%)
  • Maintain and takes periodic inventory of parts, materials and components as directed
  • Produce timely and detailed service reports to accurately reflect service call conditions
  • Reach out to higher Level Techs for troubleshooting or general assistance on a frequent basis
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Operate vehicles in a safe manner
  • Read and interpret equipment manuals to perform required maintenance and service.
  • Use appropriate personal protective equipment (PPE)

Customer Experience

  • Provide professional service and customer support during reactive service calls/PM’s/installs with clients/customers
  • Comprehend customer’s requirements, builds positive relationships, and takes appropriate actions
  • Use the Feedback Card Appropriately
  • Perform other related duties as required and assigned

 
Competencies, Skills and Abilities

  • Good communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Good phone etiquette, verbal, written, and interpersonal skills
  • Can confidently present information to groups of customers when needed
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship, neat, and proficient with paperwork
  • Ability to troubleshoot, test, repair, and service foodservice equipment
  • Ability to travel constantly (80% of the time) and longer distances when needed

 
Education & Experience

  • High School diploma or equivalent
  • 1-6 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Successful completion of an accredited Technical/Trade school preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Basic computer skills

 

 



Refrigeration Service Technician - Houston, TX

Position Summary: The Service Technician is responsible for basic-level service, repair, and installation of foodservice equipment at the customer’s location. Position requires an employee who is comfortable frequently interacting with customers.
 
Essential Functions & Responsibilities

Refrigeration Practices

  • Assist Service Tech III and IV on their daily workload
  • Work primarily on leased equipment (when not assisting Service Tech III and IV)
  • Handle limited on-call rotations
  • Perform simple equipment and accessory installations
  • Run mechanical and electrical troubleshooting and test tasks
  • Survey safety devices and equipment on a regular basis
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service

Machine Mastery

  • Conduct installation, servicing, and repair of food service equipment
  • Inspect food service equipment for the purpose of ensuring safety
  • Identify necessary repairs and provide ongoing preventative maintenance

Self-Sufficiency

  • Request equipment, parts, and supplies for the purpose of maintaining inventory and ensure that necessary tools are available to complete the necessary repair/installation
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions, and/or complying with health and safety regulations
  • Respond to a high percentage of call backs (up to 10%)
  • Maintain and takes periodic inventory of parts, materials and components as directed
  • Produce timely and detailed service reports to accurately reflect service call conditions
  • Reach out to higher Level Techs for troubleshooting or general assistance on a frequent basis
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Operate vehicles in a safe manner
  • Read and interpret equipment manuals to perform required maintenance and service.
  • Use appropriate personal protective equipment (PPE)

Customer Experience

  • Provide professional service and customer support during reactive service calls/PM’s/Installs with clients/customers
  • Comprehend customer’s requirements, builds positive relationships, and takes appropriate actions
  • Use the Feedback Card Appropriately
  • Perform other related duties as required and assigned

 
Competencies, Skills and Abilities

  • Good communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Good phone etiquette, verbal, written, and interpersonal skills
  • Can confidently present information to groups of customers when needed
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship, neat, and proficient with paperwork
  • Ability to troubleshoot, test, repair, and service foodservice equipment
  • Ability to travel constantly (80% of the time) and longer distances when needed

 
Education & Experience

  • High School diploma or equivalent
  • 1-6 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Successful completion of an accredited Technical/Trade school preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Air Conditioning and Refrigeration Contractors License issued by The Texas Department of Licensing and Regulation (TDLR)
  • Basic computer skills

 


Delivery & Installation Technician - Lewisville, TX

Position Summary: The Delivery & Install technician is responsible for delivering and installing our customer’s equipment.
 
Essential Functions & Responsibilities
-          Plan route to deliver and install equipment per the daily schedule
-          Build good customer relations while on the job site
-          Load vehicles using fork lifts, 2 or 4-wheel dollies, etc. in a safe and efficient manner
-          Complete paperwork accurately onsite; signature from management is required
-          Efficiently troubleshoot basic equipment repairs
-          Responsible for understanding and following all Company processes and procedures
-          Effectively use Company provided technology for inventory and accurately recording customer visits
-          Operate Company and/or leased vehicle while meeting safety standards
-          Report work completion or status of uncompleted assignments
-          Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
-          Maintain and take periodic inventory of parts, materials, and components as directed
-          Read and interpret equipment manuals to perform required maintenance and service
-          Comply with safety regulations
-          Performs other related duties as required and assigned
 
Competencies, Skills and Abilities
-          Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-          Ability to multi-task, organize, and prioritize work
-          Must be highly motivated and able to work independently
-          Some weekends and overtime required
-          Ability to travel constantly (75% of the time) and to longer distances
 
Education & Experience
-          High School diploma or equivalent
-          Successful completion of an accredited Technical/Trade School preferred
-          EPA certifications of Level 1 & 2 minimum; universal preferred
-          Basic computer skills
-          2 years driving experience with box trucks
-          Clean driving record
-          DOT medical certification preferred

Delivery & Installation Technician - Houston, TX

Position Summary: The Delivery & Install technician is responsible for delivering and installing our customer’s equipment.
 
Essential Functions & Responsibilities
-          Plan route to deliver and install equipment per the daily schedule
-          Build good customer relations while on the job site
-          Load vehicles using fork lifts, 2 or 4-wheel dollies, etc. in a safe and efficient manner
-          Complete paperwork accurately onsite; signature from management is required
-          Efficiently troubleshoot basic equipment repairs
-          Responsible for understanding and following all Company processes and procedures
-          Effectively use Company provided technology for inventory and accurately recording customer visits
-          Operate Company and/or leased vehicle while meeting safety standards
-          Report work completion or status of uncompleted assignments
-          Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
-          Maintain and take periodic inventory of parts, materials, and components as directed
-          Read and interpret equipment manuals to perform required maintenance and service
-          Comply with safety regulations
-          Performs other related duties as required and assigned
 
Competencies, Skills and Abilities
-          Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-          Ability to multi-task, organize, and prioritize work
-          Must be highly motivated and able to work independently
-          Some weekends and overtime required
-          Ability to travel constantly (75% of the time) and to longer distances
 
Education & Experience
-          High School diploma or equivalent
-          Successful completion of an accredited Technical/Trade School preferred
-          EPA certifications of Level 1 & 2 minimum; universal preferred
-          Basic computer skills
-          2 years driving experience with box trucks
-          Clean driving record
-          DOT medical certification preferred

Project Coordinator-Duluth, GA

Primary Functions:
 The Project Coordinator coordinates, oversees, and performs a wide variety of administrative, secretarial, and program support activities.  

Primary Functions:
  • Compiles lease, sales, and late charge invoices. 
  • Collects freight quotes & shipping costs and tracking of shipments
  • Prepares daily mail for pickup and distribution of incoming mail, faxes, and packages
  • Operates the corporate switchboard at intervals throughout the day
  • Conducts data entry of serial numbers both internally and on-state websites to help track equipment in the least and service fleet
  • Maintains sales tax files, monthly sales reports, and monthly duty calendars
  • Performs other related duties as required or assigned
Requirements:
  • High School Diploma
  • On-the-phone customer service experience preferred with the ability to maintain, develop, and facilitate relationships with customers
  • Possess outstanding written, verbal, organizational, and problem-solving skills
TriMark Strategic offers competitive pay and a comprehensive benefits package.
Equal Opportunity Employer 

Billing Associate - Duluth, GA

The Billing Associate is responsible for correcting, completing, and processing claims of all payer codes.  This position is also responsible for generating reports in accordance with established procedures.
 
Essential Functions & Responsibilities
  • Answer customer billing questions and troubleshoot billing issues and inquiries
  • Separate, match, and mail invoices to customers
  • Calculate sale tickets and charge slips
  • Prepare bills and invoices
  • Keep attention to detail on all paperwork flow
  • Conduct general office duties such as answering phones and assist in different areas when needed
  • Perform other related duties as required and assigned
 Competencies, Skills and Abilities
  • Possess outstanding written, verbal, organization, and problem-solving skills
  • Self-motivated
  • Ability to prioritize and to multi-task in a fast-paced environment
  • Attention to detail and accuracy is imperative
  • Ability to be an effective team member and display initiative
  • Ability to maintain, develop, and facilitate relationships with customers and other contacts outside the department and the organization
 Education & Experience
  • High School diploma or equivalent
  • 2 to 5 years of experience in related field
  • Proficient computer skills in MS Office (Word, Excel, Outlook)
  • Experience in VMS and Navision a plus
  • Strong billing experience
 


Lead Installer - Houston, TX

ISI Commercial Refrigeration, Inc., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. We staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business.

Our range of product offering and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

We are currently seeking a Lead Foodservice Delivery & Installation Technician for our Houston, Texas location.

The Delivery & Installation Lead is responsible for delivering and installing our customer’s equipment as well as making sure the completion of the installation job is of the highest quality. This position will also train and mentor the Deliver & Installation team to become efficient in their roles.

Essential Functions & Responsibilities

  • Plan route to deliver and install equipment per the daily schedule
  • Train and mentor Delivery & Installers on position procedures and best practices
  • Efficiently and safely load vehicles using fork lifts, 2 or 4-wheel dollies, etc.
  • Drive equipment in a straight truck to location
  • Complete paperwork accurately onsite; signature from management is required
  • Troubleshoot basic equipment repairs efficiently
  • Follow and understand all Company processes and procedures
  • Utilize Company provided technology for inventory and accurately recording customer visits
  • Operate a Company and/or leased vehicle while meeting safety standards
  • Report work completion or status of uncompleted assignments
  • Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
  • Maintain and take periodic inventory of parts, materials, and components as directed
  • Read and interpret equipment manuals to perform required maintenance and service
  • Comply with and teach safety regulations to Delivery and Installers
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities

  • Demonstrated leadership skills
  • Ability to provide direction to Install Technicians
  • Excellent phone etiquette and excellent verbal, written and interpersonal skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel constantly (80% of the time) and to longer distances when needed

Education & Experience

  • High School diploma or equivalent
  • 10+ years of relevant experience
  • Successful completion of an accredited Technical/Trade School preferred
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Must successfully pass and maintain a D.O.T. medical exam
  • Basic computer skills
  • 2+ years’ experience in Straight Truck driving

Senior Financial Analyst

Position Summary
 
The Senior Financial Analyst is primarily responsible for preparing financial plans, analyzing actual results vs. plans, reporting results to internal management and external parties (as needed) and performing ad hoc financial analyses. A key objective for this role is to help to drive financial results by providing business leaders data driven insights, that facilitate focusing the business on the most impactful areas.
 
Essential Functions and Responsibilities
 
- Assist with the preparation of financial budgets and forecasts
- Partner with key stakeholders to analyze financial data, explain variances and investigate discrepancies
- Highlight risks and opportunities to financial targets and raise issues as appropriate
- Maintain effective business partnerships to gain insight into business trends and strategic initiatives that impact financial forecasts
- Develop and maintain monthly reporting packages
- Analyze and track operational and financial metrics
- Identify, develop and implement process improvements
- Prepare ad-hoc analyses to understand business trends
- Provide project/initiative support as needed
 
Competencies, Skills and Abilities
 
- Financial modeling and strong analytical skills required
- Solid knowledge of P&L and Balance Sheet relationship and management
- Understanding of databases and queries
- Strong interpersonal skills; ability to work collaboratively with others
- Ability to effectively multi-task with competing priorities; make decisions under pressure and work under tight deadlines; delivering accurate, on time, high quality work.
- Strong written and oral presentation skills
- Strong attention to detail
 
Education & Experience
 
- Bachelor’s Degree in Accounting, Finance, Economics or similar; MBA/CPA preferred
- 5+ years of progressive finance experience
- Advanced proficiency with Microsoft Excel
- Proficiency with Microsoft Word and PowerPoint
- Experience with data analytics tools preferred (e.g. Tableau/PowerBI)


Collections Associate

Position Summary/Objective

The Collection Associate is responsible for collections of accounts receivable and resolution of issues preventing payment.

Essential Functions & Responsibilities

  • Answer all inquiries related to Accounts Receivable (AR) aging balances
  • Respond to all internal and external customer inquiries
  • Maintain all accounts receivable reports, spreadsheets and corporate AR files
  • Contact customers for aged balances and provide updates to manager or director as requested
  • Partner with departments to resolve issues preventing payment, including sales and project coordinators
  • Complete analysis and reconciliation to ensure payments are received per assigned terms
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities

  • Excellent phone etiquette and excellent verbal, written, organizational, and interpersonal skills
  • Ability to prioritize and multi-task in a fast paced environment
  • Attention to detail and accuracy is imperative
  • Must be able to excel in both a team environment and work independently
  • Ability to maintain a high level of confidentiality
  • Possess integrity and ethical character with a clean financial background
  • Must be able to work overtime when applicable

Education & Experience

  • Bachelor’s degree preferably in Accounting or Finance or work experience
  • 3+ years’ experience in related field
  • Proficient computer skills including MS Office (Word, Excel, Outlook)
  • Previous experience with AS400 or similar DOS-based computer operating system, GlobalEdge and Navision a plus