Shipping and Receiving Associate

ISI Commercial Refrigeration, Inc. began in 1965 as a two-person operation; since then we have grown into one of the Southwest’s largest restaurant equipment distributors. We staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We’ve built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we’ve earned their trust - and their continued business.
 
Our range of product offering and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.
 
ISI Commercial Refrigeration is a TriMark company, headquartered in Coppell, TX with 12 locations in Texas, Florida, Georgia, Tennessee, and Minnesota, specializing in foodservice equipment, supply, and design solutions.
 
Primary Functions:
 
·         Verify check-in/check-out sheets against bill of lading before sending to wholesale department
·         Post all bill of ladings
·         Receive parts  physically
·         Pack, ship, and receive all equipment
·         Write up credit memo requests
·         Maintain aisles and shipping/receiving area
·         UPS- shipping out of wholesale and equipment
·         Daily up keep of staging area
·         Call truck lines for sales
·         Maintain equipment within the warehouse
·         Check morning (BOL), equipment and receiving
·         Weekly maintenance of forklifts
Requirements:
·         All employees must be able to pass our background check and drug screen
·         Should be customer service driven
·         Functional knowledge of computers and MS Office (Word, Excel, Outlook, Access)
·         Ability to multi-task and help in other jobs as needed
·         High School Diploma or GED
Installer - Albany, GA - TriMark Strategic
Installer - Knoxville, TN - TriMark Strategic
Delivery & Installation Technician - Lewisville, TX – ISI Commerical Refrigeration
Delivery & Installation Technician - Houston, TX – ISI Commerical Refrigeration
Service Manager ISI, A TriMark Company

Installer - Albany, GA

Position Summary: The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities
  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred
     

Installer - Knoxville, TN

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.


Position Summary: The Foodservice Equipment Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities

  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred

Foodservice Equipment Installer - Duluth, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.


Position Summary: The Foodservice Equipment Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities
  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel
 Education & Experience
  • High School Diploma or equivalent
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred
  • Basic computer skills
  • 2 years driving experience with box trucks
  • Clean driving record
  • DOT medical certification preferred

Foodservice Equipment Service Technician - Atlanta, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

Position Summary: The Foodservice Equipment Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities:

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience:

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

Service Technician - Birmingham, AL

Position Summary: The Service Technician requires excellent customer service skills as well as the needed mechanical abilities. You must be comfortable explaining to the customers any issues that you find as well as be able to offer additional services or repairs. This position is also responsible for performing on the site repairs.

Essential Functions & Responsibilities

  • Install and repair food service equipment (“hot side”)
  • Inspect food service equipment for the purpose of ensuring safety and identifying necessary repairs and providing ongoing preventative maintenance
  • Request parts and supplies for the purpose of maintaining inventory and ensuring that items are available to complete the necessary repair/installation
  • Coordinate with management for the purpose of completing projects and work orders efficiently
  • Inform management regarding procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions and/or complying with health and safety regulations
  • Provide service and customer support during reactive service calls/PM’s/installs
  • Complete scheduled on-site installation, repair, maintenance and test task
  • Produce timely and detailed service reports
  • Operate vehicles in a safe manner
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Comprehend customer requirement and take appropriate actions
  • Build positive relationships with customers
  • Maintain professional demeanor with clients/customers including contractors, maintenance staff, property managers and employees
  • Use appropriate personal protective equipment (PPE)
  • Performs other related duties as required and assigned

Competencies, Skills and Abilities

  • Excellent communication skills with the ability to communicate with all levels at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written and interpersonal skills
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship to be very neat and proficient with paperwork
  • Ability to troubleshoot, test, repair and service foodservice equipment
  • Ability to travel

Education & Experience

  • High School diploma or equivalent
  • 2+ years’ experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Should be familiar with common foodservice equipment in grocery stores and restaurants (i.e. slicers, fryers, rack washers, grills, ovens, grinders, etc.)

 


Commercial Kitchen Designer - Atlanta, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

Position Summary: The Commercial Kitchen Dsigner is responsible for commercial kitchen design, draft layouts, production drawings, and presentation drawings. This position is responsible for client relationships when developing schematic design, design development, and prototypical packages. The designer is also responsible for coordinating with architectural and engineering partners in various regions of the country.

Essential Functions & Responsibilities:

  • Collaborate onmultiple commercial kitchen projects, including all phases of design.
  • Sketch layouts and perform c apacity/sales studies to develop design and determine specified kitchen equipment
  • Meet/coordinate with client to determine needs of each space
  • Coordinate drawings through ordering, procurement, and installation when needed
  • Create graphical presentation drawings and documentations for training and standards
  • Resolve drawing/document issues
  • Attend design reviews and meetings with client
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent conceptual and client-service skills leading to effective problem-solving
  • Strong organizational skills, including the ability to work within tight scheduled, deadlines and budgets, and the capacity to succeed in an environment of rapidly changing priorities
  • Excellent interpersonal skills leading to effective communication and interaction
  • Possess strong conceptual and strategic thinking skills
  • Must have superior technical and layout design skills

Education & Experience:

  • Bachelor’s degree in Interior design, Architecture, Industrial Design, or related field
  • 5+ years’ experience in a professional design environment/department
  • Food service design experience preferred
  • Advanced computer skills including AutoCad, Revit, Adobe Suite, MS Office (Word, Excel, PowerPoint, Outlook)

Commercial Kitchen Designer - Knoxville, TN

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

Position Summary: The Commercial Kitchen Designer is responsible for commercial kitchen design, draft layouts, production drawings, and presentation drawings. This position is responsible for client relationships when developing schematic design, design development, and prototypical packages.  The designer is also responsible for coordinating with architectural and engineering partners in various regions of the country.

Essential Functions & Responsibilities:

  • Collaborate on multiple commercial kitchen projects, including all phases of design.  
  • Sketch layouts and perform capacity/sales studies to develop design and determine specified kitchen equipment
  • Meet/coordinate with client to determine needs of each space
  • Coordinate drawings through ordering, procurement, and installation when needed
  • Create graphical presentation drawings and documentations for training and standards
  • Resolve drawing/document issues
  • Attend design reviews and meetings with client
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities:

  • Excellent conceptual and client-service skills leading to effective problem-solving
  • Strong organizational skills, including the ability to work within tight scheduled, deadlines and budgets, and the capacity to succeed in an environment of rapidly changing priorities
  • Excellent interpersonal skills leading to effective communication and interaction
  • Possess strong conceptual and strategic thinking skills
  • Must have superior technical and layout design skills

Education & Experience:

  • Bachelor’s degree in Interior design, Architecture, Industrial Design, or related field
  • 5+ years’ experience in a professional design environment/department
  • Food service design experience preferred
  • Advanced computer skills including AutoCad, Revit, Adobe Suite, MS Office (Word, Excel, PowerPoint, Outlook)

Delivery & Installation Technician - Lewisville, TX

Position Summary: The Delivery & Install technician is responsible for delivering and installing our customer’s equipment.
 
Essential Functions & Responsibilities
-          Plan route to deliver and install equipment per the daily schedule
-          Build good customer relations while on the job site
-          Load vehicles using fork lifts, 2 or 4-wheel dollies, etc. in a safe and efficient manner
-          Complete paperwork accurately onsite; signature from management is required
-          Efficiently troubleshoot basic equipment repairs
-          Responsible for understanding and following all Company processes and procedures
-          Effectively use Company provided technology for inventory and accurately recording customer visits
-          Operate Company and/or leased vehicle while meeting safety standards
-          Report work completion or status of uncompleted assignments
-          Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
-          Maintain and take periodic inventory of parts, materials, and components as directed
-          Read and interpret equipment manuals to perform required maintenance and service
-          Comply with safety regulations
-          Performs other related duties as required and assigned
 
Competencies, Skills and Abilities
-          Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-          Ability to multi-task, organize, and prioritize work
-          Must be highly motivated and able to work independently
-          Some weekends and overtime required
-          Ability to travel constantly (75% of the time) and to longer distances
 
Education & Experience
-          High School diploma or equivalent
-          Successful completion of an accredited Technical/Trade School preferred
-          EPA certifications of Level 1 & 2 minimum; universal preferred
-          Basic computer skills
-          2 years driving experience with box trucks
-          Clean driving record
-          DOT medical certification preferred

Delivery & Installation Technician - Houston, TX

Position Summary: The Delivery & Install technician is responsible for delivering and installing our customer’s equipment.
 
Essential Functions & Responsibilities
-          Plan route to deliver and install equipment per the daily schedule
-          Build good customer relations while on the job site
-          Load vehicles using fork lifts, 2 or 4-wheel dollies, etc. in a safe and efficient manner
-          Complete paperwork accurately onsite; signature from management is required
-          Efficiently troubleshoot basic equipment repairs
-          Responsible for understanding and following all Company processes and procedures
-          Effectively use Company provided technology for inventory and accurately recording customer visits
-          Operate Company and/or leased vehicle while meeting safety standards
-          Report work completion or status of uncompleted assignments
-          Survey safety devices and equipment on a regular basis. Keep equipment, tools and shop/work areas in clean/safe condition
-          Maintain and take periodic inventory of parts, materials, and components as directed
-          Read and interpret equipment manuals to perform required maintenance and service
-          Comply with safety regulations
-          Performs other related duties as required and assigned
 
Competencies, Skills and Abilities
-          Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-          Ability to multi-task, organize, and prioritize work
-          Must be highly motivated and able to work independently
-          Some weekends and overtime required
-          Ability to travel constantly (75% of the time) and to longer distances
 
Education & Experience
-          High School diploma or equivalent
-          Successful completion of an accredited Technical/Trade School preferred
-          EPA certifications of Level 1 & 2 minimum; universal preferred
-          Basic computer skills
-          2 years driving experience with box trucks
-          Clean driving record
-          DOT medical certification preferred

Preventative Maintenance Technician - Dallas, TX

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.


ISI Commercial Refrigeration, LLC., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. Headquartered in Lewisville, Texas, we staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business. Our range of product offerings and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

 

The Refrigeration Equipment Preventative Maintenance Technician is responsible for troubleshooting, repairing, and maintaining Company owned and customer equipment according to safety, predictive, and maintenance systems and processes to support the achievement of the Company’s business goals and objectives.

Essential Functions & Responsibilities

- Perform routine maintenance on equipment

- Assist in establishing preventative maintenance schedules with customers

- Replace worn components before mechanical breakdowns occur

- Request supplies, prepare materials needed, and conduct preventative maintenance

- Survey safety devices and equipment on a regular basis.

- Keep equipment, tools, and shop/work areas in clean and safe condition

- Maintain and take periodic inventory of parts, materials, and components as directed

- Read and interpret equipment manuals and work orders to perform required maintenance and service

- Comply with safety regulations

- Perform other related duties as required and assigned

Competencies, Skills and Abilities

- Must be highly motivated and work independently

- Ability to communicate/follow verbal and written instructions

- Ability to work independently, multi-task, organize, and prioritize work

- Must be able to work flexible shifts and to adapt to changing work schedules

- Ability to travel constantly around the DFW (80% of the time) and beyond when necessary

Education & Experience

- High School diploma or equivalent

- 1 to 3 years of experience in preventative maintenance

- Knowledge of basic routine maintenance and repair procedures

- Ability to operate hand and power tools

- Basic computer skills



Project Coordinator-Knoxville, TN

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

 

TriMark Strategic, the Southern region of TriMark USA, offers foodservice operators a new level of service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company.


The Project Coordinator is responsible to take a signed contract, enter it into the system, order the equipment in the system and get it to the project on time and managing multiple projects while maintaining customer relationships throughout the process. This position serves as a liaison between various departments within the organization, customers and suppliers.
 
Essential Functions & Responsibilities
  • Managing projects through all phases of job including initial job set-up, stage invoicing, purchasing, customer communication of timelines, and shipment of product, final project reconciliation and billing.
  • Import of order information from existing quotation and customer contract into the database/ERP system.
  • Work with Project Manager, Estimator and Sales to verify accuracy of contract to most current quote and plans available.
  • Working closely with customers to answer any questions and address any problems or complications that may arise.
  • Identifying and communicating the schedule for all phases of the project making sure the customer’s expectations and productions schedules are synchronized.
  • Initiating orders with the purchasing agent or directly with the manufacturer in accordance with the project specifications.
  • Verify all purchase order are received and accepted by the supplier and any approvals paperwork is returned.
  • Review all contracts and ensure all required documents and instructions are in compliance to prevent payment delays at the end of the project.
  • Assist sales in managing the risks associated with project contracts to minimize ISI Commercial Refrigeration’s exposure to financial loss and liability.
  • Processing change orders as the project proceeds, and mitigating costs by recognizing possible substitutions.
  • Notifying sales, project manager and/or the customer immediately of delays caused by others.
  • Organizing and maintaining a project filing system.
  • Participate in a weekly meeting to update the team of project status. Be able to supply answers to specific questions on each project in your area of responsibility.
  • Helping to resolve operational problems and identifying work process improvements.
  • Assisting other Project Coordinators when they have schedule conflicts.
Competencies, Skills and Abilities
  • Business/Technical degree or equivalent experience required.
  • Ability to work independently yet within a team setting is essential
  • Ability to present oneself and communicate both orally and in writing in a professional, positive, and courteous manner at all times with customers and all levels of the supply chain.
  • Works as an effective and proactive team player; understands the importance of supporting our customers, project managers and sales team.
  • Adapt to changes in the work environment, manage competing demands, and is able to deal with frequent change, delays, or unexpected events.
  • Ability to apply effective time management and self-management skills.
  • Ability to be flexible and productive in an environment with regular interruptions.
  • Superior organization, prioritization and proactive problem-solving skills.
  • Self-directed and motivated to continually evaluate and improve processes and procedures.
  • Proficient computer skills, including Microsoft Excel, Word, Outlook and database systems.
 Education & Experience
  • High School diploma or equivalent
  • Business Sales experience a plus
  • Proficient computer skills including MS Office (Word, Excel, Outlook)
  • Familiarity with Navision (Microsoft-based program)
  • AutoQuotes and DataModes experience a plus
  • Moderate billing experience

Refrigeration Equipment Installation Technician - Houston, TX

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

ISI Commercial Refrigeration, Inc., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. We staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business. Our range of product offering and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

We are currently seeking a Refrigeration Equipment Installation Technician for our Houston,Texas location.

The Installer is responsible for installing, maintaining, and repairing foodservice equipment. This position is also responsible for furnishing tools, materials, and supplies to colleagues.

Essential Functions & Responsibilities

  • Install, maintain, and conduct minor repair on foodservice equipment
  • Transfer tools, parts, equipment, and supplies to and from work stations and other areas
  • Unload vehicles using a fork lift or a lift gated truck
  • Collaborate with plumbers/electricians and all mechanical trades to resolve all issues and stay within the timeframe and install bid
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete
  • Order new parts to maintain inventory
  • Install or replace equipment using hand or power tools
  • Examine and test equipment for defects to ensure proper functioning
  • Hold or supply tools, parts, equipment, and supplies for other workers
  • Adjust, maintain and repair tools, equipment, and machines
  • Assist on-site workers with tasks
  • Follow all safety guidelines, maintaining a clean work area and machines/tools organized
  • Perform other related duties as required and assigned

Competencies, Skills and Abilities

  • Must successfully pass and maintain a D.O.T. medical exam
  • Comprehend all Company safety requirement as well as jobsite safety
  • Must be able to read and understand specs and blueprints
  • Must be able to follow close direction from Project Managers, job Consultants and job Superintendents
  • Excellent verbal, written and interpersonal skills
  • Excellent customer service skills
  • Ability to multi-task, organize and prioritize work
  • Must be highly motivated and able to work independently
  • Some weekends and overtime required
  • Ability to travel

Education & Experience

  • High School Diploma or equivalent
  • 4 to 8 years of relevant experience
  • Technical knowledge and skill pertaining to the foodservice equipment/machines
  • Knowledge of handling and use of all hand tools and power tools
  • Successful completion of an accredited Technical/Trade School preferred

EPA certifications of Level 1 & 2 minimum; universal preferred (depends on location)
Basic computer skills


Refrigeration Service Technician-Houston, TX

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.
 

ISI Commercial Refrigeration, LLC., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. Headquartered in Lewisville, Texas, we staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business. Our range of product offerings and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

 

The ISI Refrigeration Service Technician is responsible for service, repair, and installation of foodservice equipment at the customer’s location. Position requires an employee who is comfortable frequently interacting with customers.
 
Essential Functions & Responsibilities

  • Work on leased and billable service customers equipment independently (COD Calls)
  • Perform intermediate-level equipment and accessory installations
  • Complete on-site repair and maintenance limited to: standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on-call rotation
  • Run intermediate troubleshooting and test tasks
  • Survey safety devices and equipment on a regular basis
  • Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service
  • Conduct installation, servicing, and repair of food service equipment
  • Inspect food service equipment for the purpose of ensuring safety
  • Identify necessary repairs and provides ongoing preventative maintenance
  • Request equipment, parts, and supplies for the purpose of maintaining inventory level and ensure that necessary tools are available to complete the necessary repair/installation
  • Inform management regarding intermediate procedures and/or status of work orders for the purpose of providing information for decision making, taking appropriate actions, and/or complying with health and safety regulations
  • Callback percentages expected to be less than 7%
  • Maintain and take periodic inventory of parts, materials and components as directed; variance expected to be 2% or less
  • Produce timely and detailed service reports to accurately reflect service call conditions via assigned tablet
  • Reach out to higher level Service Techs for troubleshooting or general assistance, periodically
  • Use field automation systems (i.e. tablets, cell phones, etc.)
  • Operate vehicles in a safe manner
  • Read and interpret equipment manuals to perform required maintenance and service
  • Use appropriate personal protective equipment (PPE)
  • Provide professional service and customer support during reactive service calls/PM’s/installs with clients/customers
  • Comprehend customer’s requirements, builds positive relationships, and takes appropriate actions
  • Perform other related duties as required and assigned
 Competencies, Skills and Abilities
  • Advanced communication skills with the ability to converse with customers and all level management at various locations
  • Must be highly motivated and able to work independently
  • Ability to multi-task and help in other jobs as needed
  • Excellent phone etiquette, verbal, written, and interpersonal skills
  • Able to confidently present information to groups of customers when needed
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Must have good penmanship, neat, and proficient with paperwork
  • Ability to troubleshoot, test, repair and, service foodservice equipment
  • Ability to travel constantly (80% of the time) and to longer distances when necessary
 Education & Experience
  • High School diploma or equivalent
  • 2-3 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment
  • Successful completion of an accredited Technical/Trade school preferred with a minimum of one year hands on experience in commercial refrigeration
  • EPA certifications of Level 1 & 2 minimum; universal preferred
  • Intermediate computer skills


Service Manager

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

ISI Commercial Refrigeration, LLC., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. Headquartered in Lewisville, Texas, we staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business. Our range of product offerings and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.

The Service Manager is responsible for planning, organizing, and controlling non-installation service operations. This position is also responsible for organizing activities and assigned jobs accordingly to the staff including staffing.

Essential Functions & Responsibilities

- Supervise all employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors and problems

- Determine training needs and assist the Director of Service Operations in developing a training and development program and develop career paths for further advancement for all positions

- Maintain communication with service technicians, managing performance issues

- Keep the service technicians focused on the customer requirements as the purpose of the entire department, maintaining continuous communication with all technicians regarding the productivity of the department

- Manage, inspect, and inventory technicians personal tools, uniform, and tool purchase program

- Collaborate with customers for repairs and maintenance

- Maintain inventory control and oversee budget and revenue goals

- Ensure all safety documentation is current to adhere to safety policies and procedures

- Participate in the hiring/training of new staff and plan for developmental training sessions

- Motivate staff to make an effective and efficient team

- Develop call tracking and overtime reports through Whiteout and ExponentHR

- Manage labor hours for accuracy and biweekly payroll approval

- Manage and review call back reports and work orders

- Hold regular (at least quarterly/monthly) service/safety meetings with field service staff

- Manage, issue and control petty cash

- Perform annual performance reviews with field staff

- Perform periodic (quarterly/bi-annual) truck inventories including company provided and personal tools inventory to ensure cleanliness, organization, and damage

- Monitor GPS system to ensure technicians are at assigned locations, conducting unsafe driving, and/or emergency alerts such as hard breaking, etc.

- Assist with new service vehicle selection and outfit (accessories)

- Perform other related duties as required and assigned

Competencies, Skills and Abilities

- Must be self-motivated, resourceful, detail-oriented, and energetic

- Ability to work independently as well as thrive in a team-oriented environment

- Ability to multi-task and to accurately follow instructions

- Understand and support the confidential nature of the position and all related functions

- Ability to identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

- Exceptional work ethic with a focus on achieving goals and targets in a timely and complete manner

- Highly developed organizational skills and ability to prioritize, plan, and execute

- Possess outstanding written, verbal, and interpersonal skills

- Must be able to work weekends

- Ability to travel

Education & Experience

- Associates degree (or higher) in HVACR or 5+ years relative experience as a manager or higher in the service department of a HVACR or commercial foodservice industry company

- 10 years’ demonstrated success as a Service Technician in HVACR or preferably in the commercial food equipment service industry with

- 5+ years being in a management/supervisory experience

- Experience in dispatch systems and knowledge of service/installation department software

- Proficient computer skills in Microsoft Office (Excel, Word, Outlook) and the ability to learn other internal software as needed

TriMark Strategic offers a competitive salary along with a comprehensive benefits package including Medical, Dental and Vision Insurance, Disability Insurance, 401(k) plan with a matching contribution, Flexible Spending Account, PTO, Paid Company Holidays, Tuition Reimbursement and more.


Warehouse Associate - Albany, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.


The Warehouse Associate is responsible for the various receiving, organizing, stocking, and shipping within the warehouse.
 
Essential Functions & Responsibilities

  • Operate the various types of forklifts
  • Pick orders
  • Stock inventory
  • Ship products within the warehouse using computer equipment
  • Communicate with external providers
  • Assemble fundamental components using a combination of hand tools and equipment when needed
  • Maintain a clean and orderly work environment
  • Assist in customer service when necessary
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Ability to multi-task, organize and prioritize work
  • Some overtime is required
  • Must possess excellent customer service skills
  • Acceptable verbal, written and interpersonal skills
  • Ability to accurately follow instructions independently
 Education & Experience
  • High School Diploma or equivalent
  • 1 – 3 years of experience in shipping/receiving in a warehouse setting
  • Basic computer skills

Warehouse Associate - Duluth, GA

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.


The Warehouse Associate is responsible for the various receiving, organizing, stocking, and shipping within the warehouse.
 
Essential Functions & Responsibilities

  • Operate the various types of forklifts
  • Pick orders
  • Stock inventory
  • Ship products within the warehouse using computer equipment
  • Communicate with external providers
  • Assemble fundamental components using a combination of hand tools and equipment when needed
  • Maintain a clean and orderly work environment
  • Assist in customer service when necessary
  • Perform other related duties as required and assigned
Competencies, Skills and Abilities
  • Ability to multi-task, organize and prioritize work
  • Some overtime is required
  • Must possess excellent customer service skills
  • Acceptable verbal, written and interpersonal skills
  • Ability to accurately follow instructions independently
 Education & Experience
  • High School Diploma or equivalent
  • 1 – 3 years of experience in shipping/receiving in a warehouse setting
  • Basic computer skills

Cash Application Supervisor

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.

TriMark Strategic, the Southern region of TriMark USA, offers foodservice operators a new level of service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company.

The Cash Application Supervisor is responsible for ensuring an efficient and effective cash application system is in place and functioning for the organization. Analytical and leadership skills in a fast-paced will be utilized, collaborative environment by developing, reporting on, and analyzing cash application processes and internal controls.

Essential Functions & Responsibilities

  • Supervise team; responsible for the performance management and hiring of the employees within the department; drive continuous improvement
  • Ensure team is adhering to Company cash application policies and procedures
  • Prepare and review status report for management
  • Manage issues escalated by the team
  • Notify management of any recognized potential risks
  • Identify process inefficiencies and help to support the identification of the underlying root causes
  • Support the control and monitoring of the implementation to ensure change is being followed and is operating effectively
  • Execute month-end tasks
  • Efficiently work the discrepant invoice listings from key customers to determine the corrective action needed
  • Supervise special projects related to cash application and ERP implementation
  • Perform other related duties as required and assigned
  • Demonstrated ability to make sound, independent judgments within established policies and procedures

Competencies, Skills and Abilities

  • Ability to train, mentor and coach others when requested
  • High level of professionalism essential for interaction with customers
  • Excellent phone etiquette
  • Outstanding written, verbal, organizational, interpersonal, and problem-solving skills
  • Ability to work independently as well as thrive in a team-oriented environment
  • Must be a team player
  • Ability to multi-task and pay attention to multiple details and directives at a time
  • Ability to maintain a high level of confidentiality
  • Possess integrity and ethical character with a clean financial background

Education & Experience

  • Bachelor’s degree in Finance or Accounting or work equivalent
  • 5+ years’ experience in credit, collections, or cash application with supervisory experience preferable but not required
  • Experience in a multi-location environment preferred
  • Proficient computer skills in the operation and functioning of all programs used by the organization, including advanced skills in MS Office Suite, and the ability to quickly learn and utilize company enterprise software

TriMark Strategic offers a competitive salary along with a comprehensive benefits package including Medical, Dental and Vision Insurance, Disability Insurance, 401(k) plan with a matching contribution, Flexible Spending Account, PTO, Paid Company Holidays, Tuition Reimbursement and more.


Office Coordinator - Houston

TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision.  

ISI Commercial Refrigeration, LLC., a subsidiary of TriMark Strategic, began in 1965 as a two-person operation; since then we have grown into one of the Southwest's largest restaurant equipment distributors. Headquartered in Lewisville, Texas, we staff over 120 foodservice equipment experts in 4 major metropolitan areas and provide exceptional service. We've built our business one satisfied customer at a time. By providing precisely what they need, when and where they need it, we've earned their trust - and their continued business. Our range of product offerings and services continues to expand, and we now offer a full spectrum of commercial foodservice equipment, in addition to our extensive service and parts capabilities. From an individual piece of equipment, to a complete, turn-key installation, we are prepared to provide the level of professional expertise that we have acquired over our 40 year history.  

The Office Coordinator is responsible for coordinating, overseeing, and performing a wide variety of administrative, secretarial, and program support activities.  

Essential Functions & Responsibilities  

  • Screen incoming sales calls and distribute as required 
  • Operating the corporate switchboard as relief throughout the day 
  • Sales order entry 
  • Invoicing 
  • Manage the online invoicing of select accounts 
  • Manage paperwork for monthly cooperative purchase reports 
  • Collect freight quotes, shipping costs, and tracking of shipments 
  • Prepare daily mail for pickup and distribute incoming mail, faxes, and packages 
  • Conduct data entry of serial numbers both internally and on state websites to help track equipment in the lease and service fleet 
  • Data entry to maintain congruency of lease data between software systems 
  • Support Project Coordinators with basic project follow up duties and end of job requirements 
  • Obtain acknowledgement of purchase orders with vendors 
  • Maintain sales tax files, monthly sales reports, and monthly duty calendar 
  • Responsible for various filing duties 
  • Assist Lease Administration Manager with paperwork and billing functions 
  • Perform other general office and clerical duties as required and assigned 

Competencies, Skills and Abilities  

  • Ability to work independently as well as thrive in a team-oriented environment 
  • Outstanding organizational skills and attention to details 
  • Ability to multi-task and pay attention to multiple details and directives at a time 
  • Excellent communication and interpersonal skills 

Education & Experience  

  • High School diploma or equivalent  
  • Proficient in Microsoft Office (Word, Excel, Outlook) and be willing and able to learn new computer programs

TriMark Strategic offers a competitive salary along with a comprehensive benefits package including Medical, Dental and Vision Insurance, Disability Insurance, 401(k) plan with a matching contribution, Flexible Spending Account, PTO, Paid Company Holidays, Tuition Reimbursement and more.