Career Opportunity Application

Position: Key Account Representative, National Accounts

Company Overview
TriMark USA is one of the nation's largest providers of design and build services, equipment and supplies to the foodservice industry. TriMark offers operators an unrivaled level of customized service by combining the hands-on support and local market knowledge of a strong, regional supplier with the purchasing strength, industry expertise, and delivery capabilities of a national company. We partner with our customers, which include national chains, independent restaurants, healthcare facilities, K-12 and universities, entertainment venues, and many other segments, providing tailored solutions and essential products to operate with greater efficiency and realize better bottom line results. Our aim every day is to serve with excellence, meeting the needs of foodservice professionals so they can achieve their culinary vision. 

Job Summary
National Accounts is a highly driven, highly disciplined team of professional inside sales representatives responsible for the development of new business and support of existing with National Contract Customers.
The Key Account Representative, National Accounts will be a high energy, self-starter, self-motivated individual with a “can do “professional attitude.  This position requires a highly motivated individual to learn the business and customer needs to execute results at the highest levels, maintain in-depth, current knowledge of the customer and company business strategy while possessing the ability to sell TriMark’s full capabilities and services for profitable and strategic sales growth.  The ideal candidate should possess excellent leadership, organizational, and sales skills, actively demonstrating a business approach and mindset of leading by example and a solution-based thought process.  Position requires strong attention to detail, flexibility, project coordination, with proven ability to manage multiple projects at one time.

Responsibilities and Duties

  • Build new business while maximizing opportunities within an existing customer base
  • Build strong positive relationships with customers, vendors, and company personnel
  • Manage, organize, and maintain all necessary customer records and sales activity accurately,
  • Execute and expedite all business needs to include: daily orders, backorders, expedited orders, customer call ins and outbound calls, bid analysis / preparation, A/R, follow up customer service
  • Excellent communication and interpersonal skills, both oral and written
  • Ability to understand and present conceptual customized distribution programs or contracts  
  • Actively work with decision makers, proactively addressing issues, introducing new product and staying in front of the customer needs to maintain and grow sales and margin, communicating all opportunities and challenges to upper management as needed,
  • Continuous review of product specification/knowledge, vendor discounts, and industry trends through attendance of sales meetings, vendor trainings, reading industry related publications, and participating in industry related professional organizations
  • Extensive report preparation and management using excel or database programs
  • Engage in strategic business discussions (Internally and Externally)
  • Investigate, compile and prepare detailed accurate information for bids, quotes and all necessary reporting to meet company and customer objectives
  • Ability to provide value-engineering options as necessary
  • Forecasting of sales, inventory and resource demands to meet customer and company
  • Successful candidate must possess excellent interpersonal and managerial skills with the ability to work both independently and in a team environment
  • Superb knowledge with MS Word, Excel, Database management and Outlook
  • Strong organizational skills with ability to manage multiple projects and prioritize as needed
  • Diligent work ethic, must be self-motivated with initiative to get the job done
  • High business ethics
  • Exercise independent judgment for proper decision making
Qualifications and Skills

Essential:

  • Demonstrated professional level written and verbal communication skills
  • Working knowledge of complex contracts, quoting and pricing programs applied in a sales environment 
  • Ability to understand, interpret, and present complex information to a variety of professional audiences
  • Detail oriented with a high level of analytical, problem-solving, and decision-making skills
  • Excellent follow through and follow up
  • Ability to self-manage and work independently; taking ownership of projects; workload; work planning, resource management and reporting with the willingness to put in the time and effort necessary to meet business and customer needs.
  • Ability to maintain a positive attitude and enthusiasm under all circumstances
  • Must have proven ability in a computerized sales environment, overall strong computer literacy with high skill levels on multiple platforms
  • Ability to travel between facilities and to on-site customer meetings and business meetings as required  
  • Proven leadership encouraging support and collaboration within a team sales environment
Essential Education:
  • High School diploma/GED
  • Experience in sales
  • Must complete CFSP test within first 3 years of employment
Preferred Education:
  • Bachelor’s degree preferred but not required  
  • Sales experience with large contract customer base
  • Completion of or credits toward CFSP certification
Essential Experience:
  • Minimum 1 year in distribution sales or inside sales with direct customer contact
  • Demonstrated success thinking critically and following through on priorities and activities
  • Demonstrated success working across multiple computer platforms in a fast-pace environment
  • Demonstrated professional business communication, both written and verbal 
  • Operations/sales/general management in a sales or contract distribution environment or other related work field 
  • Proven Database and/or Excel expertise
Preferred Experience:
  • 5+ years sales/distribution, preferably inside sales
  • Experience in foodservice sales and distribution
  • Corporate contract sales environment experience
  • Outbound & inbound marketing experience
  • Working knowledge with freight programs
  • Prior use of sales and customer relationship management (CRM) software tools and enterprise resource planning (ERP) programs.
Benefits and Perks
  • Company Paid Group Term Life & AD&D Insurance
  • 401(k) Retirement Savings with Company Match
  • Generous Vacation and Sick Paid Time Off
  • Nine (9) Standard Holidays
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Comprehensive Medical, Dental, and Vision Packages
  • Flexible Spending Plans available
  • Employee Discount Savings Program
  • Supplemental Life Insurance available
  • Supplemental AD&D Insurance available
  • Short Term Disability Insurance available
  • Long Term Disability* Insurance available

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