TriMark Foodcraft

Position: Installer

Lead Installer - TriMark Foodcraft – Winston Salem, NC
Reports to:  Installation Manager
 
Position Summary:
Responsible for ensuring successful installation of a full range of commercial kitchen equipment in restaurants and institutional settings.  Works effectively with General Contractor, Project Manager, Executive Management and other support departments.  Serves as a key link between Project Manager and jobsite personnel.
 
 
Essential Functions & Responsibilities Include:
  • Take direction from Installation Manager and/or Project Managers; communicate on job progress and bring any concerns to the Installation Manager and/or Project Manager
  • Ability to load and unload equipment and tools properly for delivery and work in the field
  • Setting commercial kitchen equipment in place for connection to be made by contractor
  • Hanging exhaust hoods, installing curbs and fans
  • Assembly of walk-in coolers and freezers
  • Hanging/securing of shelving, racking, and other wall or ceiling products (i.e. pot racks, chemical racks, etc.)
  • Assembly and installation of large deck-style ovens and roll-in refrigeration units
  • Ability to trouble shoot employee, customer, and vendor concerns.
  • Ensure employees follow all safety regulations on jobsites, while driving, and in the TriMark Foodcraft warehouse
  • Attend required safety and product training
  • Take proper care of all company issued tools and equipment
  • Daily truck inspections and cleaning
  • Maintain a professional appearance and conduct at all times
  • Ensure all work documentation is fully and accurately completed – using mobile electronic devices to record job progress, log hours to correct job, taking pictures of job sites and/or progress
Knowledge, Skills & Abilities:
  • 5 or more years’ commercial food service equipment installation experience preferred
  • 2 or more years’ construction site foreman and/or equivalent construction industry experience a plus
  • Proficiency reading blueprints
  • TIG welding; clean and polish welds on stainless steel
  • Proficiency with use of all related equipment and tools
  • Strong interpersonal skills; ability to work independently as well as part of a team. Ability to plan and organize a team effort.
  • Strong organization skills with attention to detail.  Ability to multi-task and stay focused on critical objectives.
  • Strong verbal and written communication skills.  Good client management and goodwill building ability
  • Clean driving record required
  • Ability to drive forklift
  • Ability to frequently bend, lift, push, pull and carry in excess of 60 lbs
  • Basic computer skills and proficiency with mobile technology including smart phones/tablets
Education:
  • High School diploma or GED.
Accounts Receivable Associate -TriMark Foodcraft (Winston Salem, NC)
Installer TirMark Foodcraft Winston Salem, NC
Sales Support Specialist -TriMark Foodcraft (Winston Salem, NC)

Accounts Receivable Associate

Position Summary/Objective
Accounts Receivable associate is responsible for maintaining current payment status of all customers by monitoring and communicating with customers and internal staff.  
 
Essential Functions & Responsibilities
  • Process credit applications to determine customers’s credit worthiness and report accordingly.
  • Review aged accounts receivable and cash receipt reports to ensure current account status.
  • Contact customers for payment arrangements
  • Maintain accurate and detailed information on all client's account matters.
  • Prepare recommendation for raising or lowering credit limits.
  • Research, resolve, and reconcile all billing and payment discrepancies, and issues with orders.
  • Create and process all credit memos
 
Competencies, Skills and Abilities
  • Ability to reconcile account balance with sales quote and purchase orders.
  • Identify and resolve issues in a timely manner.
  • Exceptional organizational skills.
  • Attention to detail with demonstrated clarity in written and verbal communication.
  • Demonstrated success in management of delinquent accounts
 
Education & Experience
  • Associate degree in finance or accounting preferred
  • 2+ years in corporate accounts receivable experience required
  • Proven success in a commercial credit/collections position managing accounts in excess of 3 million dollars.
  • Proficiency with Microsoft Office, Word and Excel
  • Experience working with ERP systems such as Oracle JD Edwards.

Installer

Lead Installer - TriMark Foodcraft – Winston Salem, NC
Reports to:  Installation Manager
 
Position Summary:
Responsible for ensuring successful installation of a full range of commercial kitchen equipment in restaurants and institutional settings.  Works effectively with General Contractor, Project Manager, Executive Management and other support departments.  Serves as a key link between Project Manager and jobsite personnel.
 
 
Essential Functions & Responsibilities Include:
  • Take direction from Installation Manager and/or Project Managers; communicate on job progress and bring any concerns to the Installation Manager and/or Project Manager
  • Ability to load and unload equipment and tools properly for delivery and work in the field
  • Setting commercial kitchen equipment in place for connection to be made by contractor
  • Hanging exhaust hoods, installing curbs and fans
  • Assembly of walk-in coolers and freezers
  • Hanging/securing of shelving, racking, and other wall or ceiling products (i.e. pot racks, chemical racks, etc.)
  • Assembly and installation of large deck-style ovens and roll-in refrigeration units
  • Ability to trouble shoot employee, customer, and vendor concerns.
  • Ensure employees follow all safety regulations on jobsites, while driving, and in the TriMark Foodcraft warehouse
  • Attend required safety and product training
  • Take proper care of all company issued tools and equipment
  • Daily truck inspections and cleaning
  • Maintain a professional appearance and conduct at all times
  • Ensure all work documentation is fully and accurately completed – using mobile electronic devices to record job progress, log hours to correct job, taking pictures of job sites and/or progress
Knowledge, Skills & Abilities:
  • 5 or more years’ commercial food service equipment installation experience preferred
  • 2 or more years’ construction site foreman and/or equivalent construction industry experience a plus
  • Proficiency reading blueprints
  • TIG welding; clean and polish welds on stainless steel
  • Proficiency with use of all related equipment and tools
  • Strong interpersonal skills; ability to work independently as well as part of a team. Ability to plan and organize a team effort.
  • Strong organization skills with attention to detail.  Ability to multi-task and stay focused on critical objectives.
  • Strong verbal and written communication skills.  Good client management and goodwill building ability
  • Clean driving record required
  • Ability to drive forklift
  • Ability to frequently bend, lift, push, pull and carry in excess of 60 lbs
  • Basic computer skills and proficiency with mobile technology including smart phones/tablets
Education:
  • High School diploma or GED.
EEO/AA: Females/Minorities/Disabled/Vets

Sales Support Specialist

Position Summary/Objective
The Sales Support Specialist is responsible for supporting the sales team and providing an important link between the salesperson and the customer. This position is also responsible for processing sales-related paperwork and arranging appointments for salespeople to visit new and established customers. The Sales Support Specialist effectively responds to customer and sales representative phone calls and e-mails. This includes order entry, order status, deliveries, damages and repairs. Work with customer contacts as an advisor providing product information, availability of merchandise, pricing, delivery status, etc.

Essential Functions & Responsibilities
  • Works with sales representatives to accurately prepare sales quotes and order equipment and supplies for projects.
  • Communicates with sales team and customer base to obtain and process orders via computer-based order entry system or hand written special orders.
  • Coordinate timely responses to equipment service call requests.
  • Process return requests/pick-ups by customers. 
  • Build strong positive relationships by effectively communicating, both verbally and in writing, with customers, vendors, and all company personnel.
  • Assist with product roll-outs, sourcing and on-line order portal website maintenance.
  • Works with customers via phone, email and in person answering questions and taking orders for goods and services.
  • Retrieves messages via voice and e-mail as required. Responds in a timely manner to all messages.
  • Work with the credit department to reconcile jobs and to receive and process contract documents and payments.
  • Track purchases/orders by contacting manufacturers and vendors to ensure timely delivery of goods and services.
  • Work with the sales team, installation and warehouse staff to ensure timely delivery and installation of products to our customers.
  • Accurately prepare internal and customer reports as needed. 
  • Research and resolve questions and problems as they arise. 
Competencies, Skills and Abilities
  • Outstanding phone etiquette and strong written and verbal communication skills
  • Basic product knowledge of restaurant supplies or related food service experience a plus; knowledge of china, glassware, & flatware is beneficial
  • Proficiency working with Microsoft Office, Word and Excel
  • Experience working with ERP systems such as Oracle JD Edwards
  • Prior sales building/account penetration experience a plus
  • Ability to work quickly and efficiently in a fast paced environment; sense of urgency
  • Outstanding customer service skills; ability to organize and follow-up timely with multiple priorities
  • Ability to problem solve for common inquiries
  • Ability to successfully contribute in a team environment.
Education & Experience
  • Associates degree or Bachelor's degree required
  • 3 + years’ experience in a sales, customer service or call center environment
EEO/AA: Females/Minorities/Disabled/Vets

Press Shear Fabricator

Position Summary
Sheet metal fabricator performs duties required to build , cut and finish sheet metal. This work involves setting up and operating fabricating machines to cut, bend, and straighten sheet metal; shaping metal over blocks or forms using hammers; inspecting and smoothing seams and joints of burred surfaces.
Job Responsibilities
  • Operate finishing equipment with skill and accuracy
  • Grind and polish using hand tools and hand-held power tools.
  • Utilize stainless steel equipment and parts to remove excess material and burrs from surfaces
  • Accurately read and interpret blue prints to determine machine and material settings.
  • Sets up, adjusts and safely operates machine by selecting proper punches, stops, and guides.
  • Maintain the machine including quality checks, routine maintenance, and request repairs as needed.
  • Demonstrated consistent production of usable product that meets specifications of drawings.
  • Weld components in flat, vertical, and or overhead positions.
  • Quality checks ensuring work is free from defects, and manufactured to given specifications.
Competencies and Abilities
  • Ability to follow safe work practices and policies
  • Demonstrated ability for clarity in written, and spoken communication
  • Strong Mathematical Skills including ability to add, subtract, and use of fractions and decimals.
  • Ability to read and interpret blue prints with knowledge of engineered specific tolerances
Education and Experience
  • High School Diploma or GED
  • Two years or more experience operating and programming press brake machines preferred
  • Solid background working with Sheet Metal
  • Knowledge of tooling and tool maintenance
  • Basic computer skills

EEO/AA: Females/Minorities/Disabled/Vets